Content & Takedown Policy

1. Our role

TheReviewMonk aggregates and links to film critics' reviews and hosts user-submitted ratings and reviews. Where the Service displays third-party content — critics' review excerpts or content submitted by users — we act as an intermediary. We don't pre-screen all content, but we respond to valid complaints as set out below.

2. Grievance Officer

In line with applicable Indian law, we have appointed a Grievance Officer:

You can contact the Grievance Officer about content concerns, privacy grievances, or to report a violation of this policy or our Terms.

3. How we handle complaints

When you submit a complaint, we will:

1. Acknowledge it within 24 hours of receipt;
2. Review it and take appropriate action — including removing or disabling access to content where the complaint is valid — and resolve it within 15 days;
3. For grievances about your personal data specifically, resolve within the timeline required under the DPDP Act.

If we need more information to act, we'll tell you what's required.

4. How critic review excerpts work

The Service shows short, attributed excerpts of published critics' reviews, each linked to the original article at its source. We do this as an aggregation and indexing tool to point readers to the original. We don't claim ownership of critics' reviews, and copyright stays with the critic or publication.

If you are a critic or publication and you'd prefer your excerpt be shortened, amended, or removed — or you'd rather we link without any excerpt — email thereviewmonk@gmail.com with the page URL and the review in question, and we will honour the request. We don't require you to assert infringement; a preference is enough.

5. Copyright and IP takedown

If you believe content on the Service infringes your copyright or other IP rights, send a notice to thereviewmonk@gmail.com including:

• your name and contact details;
• identification of the work and the specific URL(s) where it appears;
• a description of the rights you hold;
• a statement that you believe in good faith the use is not authorised;
• a statement that the information in your notice is accurate.

We will review and, where the request is valid, remove or disable the content and notify the person who posted it where appropriate.

For US rights holders (DMCA): you may send a notice meeting the requirements of 17 U.S.C. § 512(c) to thereviewmonk@gmail.com. We comply with the DMCA's notice-and-takedown and counter-notice process and terminate repeat infringers.

6. Standards for user reviews and ratings

When you post ratings, reviews, or lists, they must not:

• be defamatory, false, or presented as fact when they are not;
• contain hate speech, harassment, threats, or attacks on people based on protected characteristics;
• infringe anyone's copyright, trademark, privacy, or publicity rights;
• be spam, advertising, paid-for, bot-generated, or part of coordinated manipulation, review-bombing, or vote brigading;
• include personal/contact information about others, or obscene or unlawful material.

Reviews should reflect your honest opinion of the film. Criticism of a film, its cast, or crew is fine; targeted abuse, false factual claims, or content that violates the above is not.

6A. AI-generated consensus summaries

Some film pages show a consensus summary generated with the assistance of AI by synthesising published critic reviews. These are labelled as AI-generated and are our editorial output, not the words of any individual critic. If you believe a summary is inaccurate, or misrepresents you or your work, use the “report an inaccuracy” link on the summary or contact the Grievance Officer with the page URL. We will review and correct or remove it where appropriate.

7. Defamation and personality-rights complaints

If you are an individual and believe a piece of User Content is defamatory or violates your rights, contact the Grievance Officer with the URL and an explanation. We will review and remove or restrict content where the complaint is valid, balancing legitimate commentary and criticism against unlawful content.

8. Moderation and enforcement

We may label, hold, edit for formatting, remove, or refuse content, and we may warn, suspend, or ban accounts that violate this policy. To protect the integrity of our aggregate scores, we may exclude ratings from accounts we reasonably believe are inauthentic, very new, or abusive. We aim to apply enforcement in a graduated way and to hold questionable content for review rather than reject outright where practical, but we reserve the right to act immediately on serious violations.

9. Repeat infringers

We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe others' rights.

10. Changes

We may update this policy; the current version is always posted here with its “Last updated” date.